Questions about 1QR4.me? Start here.
Find guidance on setup, your contacts, privacy, orders, and using your service.
Do I need to install an app?
A dedicated app is not required for the supported core reporting journeys. Depending on your product, the process may use a phone camera, browser or WhatsApp. Follow the instructions shown for your product.
How are emergency contacts reached?
After the required reporting and verification steps, 1QR4.me follows the configured call workflow to reach the emergency contacts registered for the relevant profile or vehicle. The exact flow depends on the product.
Will the reporter see my phone number?
The call-bridge design is intended to keep participants’ phone numbers from being displayed to one another during the bridged call. Review the Privacy Policy for details about information processed by the service.
Do my emergency contacts need to consent?
Where the setup flow requires contact consent, the contact must complete that step before being activated. Only add people who understand and agree to be part of your safety network.
What if no one answers?
The service cannot guarantee that a contact will answer. Review the available notifications and follow-up options for your product, and keep more than one appropriate contact where the setup permits it.
Does 1QR4.me replace emergency services?
No. 1QR4.me is a way to connect a reporter with designated contacts through the configured workflow. It is not a replacement for contacting official emergency services when immediate assistance is required.
How does vehicle registration work?
The vehicle workflow uses the registered vehicle number as its identifier. The sticker QR is static and linked to that vehicle number; it is not a dynamically generated QR code.
Can I print my vehicle sticker myself?
Where the self-print option is enabled in your subscriber account, you can download the vehicle-specific print-ready PDF. The PDF and the physical sticker use the same existing QR artwork and vehicle number.
Can I order a physical sticker?
Where physical sticker ordering is enabled, select the order option in your account to see the current price, delivery charges and applicable taxes before payment.
Are calls recorded?
Call recording and retention depend on the service configuration and applicable policy. Review the Privacy Policy or contact support for the recording notice, access and retention details that apply to your service.
How do I update contacts or my vehicle details?
Sign in to the subscriber control panel and use the relevant profile or vehicle management option. If you cannot access your account, contact support.
How do I get help with an order or subscription?
Use the support contact shown in your account or order confirmation and include the relevant order or account reference. Do not send passwords or one-time passcodes to support.
Can I check my sticker delivery status?
Sign in and open the relevant order in your account. Shipment tracking will appear when it has been added to the order.
How should I print the vehicle PDF?
Use the print instructions provided with the file and select Actual Size or 100% scale. Before applying the sticker, check that the full design and QR code are visible and not cropped.