Refund Policy
Last updated: March 25, 2026
1. Overview
At 1QR4.me, customer satisfaction is our priority. This Refund Policy outlines the conditions under which you may request a refund and how the process will be handled.
2. Eligibility for Refund
You may be eligible for a refund if:
- You were charged incorrectly due to a technical error
- You cancel your subscription within the applicable grace period (if provided)
- You were charged but did not receive the service
3. Refund Request Process
To initiate a refund request, please contact our support team with details of the transaction and reason for the refund. You may reach us through:
- Email: support@1qr4.me
- Phone: Provided in your user dashboard or invoice
4. Refund Timeline
Once your request is reviewed and approved, the refund will be processed within 3 to 5 working days. The amount will be credited back to your original payment method.
5. Non-Refundable Situations
Refunds will not be issued for:
- Services already rendered or accessed
- User error or change of mind outside the eligible timeframe
- Abuse of refund policy or fraudulent claims
6. Contact Us
For any questions or concerns about this policy, please contact us at:
Pointible Technologies Pvt Ltd,702, Shah Trade Centre,
Near Dindoshi Metro Station,
Malad (East), Mumbai – 400097.
India